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customer-services jobs in Malaysia

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Total Records found - 4074
1 ] Customer Services Associate - Kuala Lumpur
Employer :Customer Connect Malaysia
Description :Your Roles include: Attending to incoming calls promptly, courteously in a competent and professional manner Maintains customer records by updating account information Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Contributes to team effort by accomplishing related results as needed Provide ac
16 Nov 2019
2 ] CUSTOMER SERVICES ASSOCIATE - Kuala Lumpur
Employer :Customer Connect Malaysia
Description :Your Roles include: Attending to incoming calls promptly, courteously in a competent and professional mannerMaintains customer records by updating account informationResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionContributes to team effort by accomplishing related results as neededProvide accurat
16 Sep 2020
3 ] ????/???? - Johor Bahru
Employer :The One Customer Service Sdn Bhd
Description :Requirements Nationality : Malaysian,PR/Work permit holder ????????,????????????,????; ??????????,?????????????; ????????????????; ???????????,?????????; ??????,????????????; ????,???????; ???????? ????????? Responsibilities ???????; ??????,??????,???????; 3???????; ????????????,???????? Additional Benefits ?? ??? ????? ??????????? About Company Company Page The One Customer Service Sdn Bhd Call Center / BPO Johor The One Customer Service Ltd. is founded in Johor Bahru, with the busin
11 Dec 2019
4 ] ???? - Johor Bahru
Employer :THE ONE CUSTOMER SERVICE SDN BHD
Description :Requirements Nationality : Malaysian,PR/Work permit holder ???????,???????????; 5????????,???????????; ???????????????,?????????????????; ????office,????,??????,???????????; ??????????????; ??????????????? Responsibilities ???????????,??????????????????,??????,????,????,???????????,????????; ???????????????????,???????????????,??????????????????; ?????????,??,??????????; ???????,???????; ?????????????????????????,????; ??????????????????????????,?????????; ???????????????????????????; ??????
11 Dec 2019
5 ] Freight Customer Services Executive - Kelana Jaya
Employer :Chrisjac Recruitment Services
Description :Position: Freight Customer Services Executive Salary: RM 3000-4000. Work location: Kelana Jaya, SS7,PJ. Our client is an established international freight forwarder in Malaysia. They currently require the services of an industry experienced Freight Customer Service candidate or Freight Operations candidate to be based at their corporate head office in Kelana Jaya, PJ. Skills & Experience Required Candidate will be female in age group 26-40 with minimum 1-2 years in a similar role within the fr
22 Feb 2020
6 ] Freight Customer Services Executive - Kelana Jaya
Employer :Chrisjac Recruitment Services
Description :Position: Freight Customer Services Executive Salary: RM 3000-4000. Work location: Kelana Jaya, SS7, PJ. Our client is an established international freight forwarder in Malaysia. They currently require the services of an industry experienced Freight Customer Service candidate or Freight Operations candidate to be based at their corporate head office in Kelana Jaya, PJ. Skills & Experience Required Candidate will be female in age group 26-40 with minimum 1-2 years in a similar role within the f
26 Apr 2020
7 ] Customer Services - Thai Speaker (Remote Working) Kuala Lumpur
Employer :Career International
Description :Understand customer enquiries and respond via applicable channels: email, chat, and call backs Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes Ensure all SLAs are met accordingly Demonstrate a str
08 Sep 2020
8 ] Customer Services - Kuala Lumpur
Employer :CareerMaster Sdn Bhd
Description :Job Description CM02716 Customer Services RM 4,000 - RM 5,500 Location: Kuala Lumpur. Client Profile: Specialized in air freight service. Has presence in over 62 countries with more than 1500 employees. Working days: 5 Attractive Benefits Include: Fixed Basic Fixed Transport Allowances 13th Month Contractual Bonus Yearly Variable Bonuses Medical Benefits Group Hospitalization & Surgical & Personal Accident Insurance Coverage & Medical Card Provided for Employee & Immediate Family Members An
29 Aug 2020
9 ] Customer Services - Johor Bahru
Employer :Next Logistics Sdn Bhd
Description :Minimum with SPMAt least 2 years working experience in the related field is required for this position.Computer literacy in Microsoft Office and ExcelTraining will be providedPleasant personality with good working attitudeAble to work immediately will be added advantageResponsibility:Liased with HQ for order arrangementbe able to communicate with customerWorking Location in branch Johor BahruJob Type: Full-timeSalary: RM1,500.00 to RM2,500.00 /monthExperience:Customer Service: 1 year (Preferred)
05 Jan 2020
10 ] customer services - Klang
Employer :NEXT LOGISTICS SDN BHD
Description :Graduate from diploma or higher level educationExperiences in customer service and marketing in logisticsself discipline and punctual to workJob Type: Full-timeSalary: RM1,800.00 to RM3,000.00 /monthExperience:Customer Care Specialist: 1 year (Preferred)Education:Diploma/Advanced Diploma (Preferred)Location:Klang (Preferred)Language:Bahasa (Preferred)Mandarin (Preferred)
06 May 2020
11 ] CUSTOMER SERVICES - Seremban
Employer :CAPITOL PROSPER (UTILITIES) SDN.BHD
Description :Job Scope: Being the Palm Mall’s ambassador - “be ayes, ears, and mouth” for the company.Assist Supervisor in monthly planning of duty roster, daily supervision on shift change and overtime to ensure enough manpower coverage, and responsible to monitor on staff’s punctuality and attendance, subject to OM approval.Keep information counter clean and tidy at all time, and provide customer service such as wheelchair on loan, child’s stroller on loan professionally.Perform daily paging service for op
25 Jul 2020
12 ] Customer Services - Petaling Jaya
Employer :LTH Group Asia
Description :Requirement: Candidate must possesses at least a SPM, STPM, Diploma or Degree in any field. Fresh Graduate are encouraged to apply. Self Starter, Energetic and able to work in fast pace environment. Good communication and presentation skill set. Remuneration: High performer can expect great growth in career opportunity. Full training provided. Starting RM2000 - RM5000. Interested candidates please submit your application through Jobstore.com
14 Mar 2020
13 ] Customer Services Manager - Kuala Lumpur
Employer :LYC Mother & Child Centre
Description :Handle customer enquiries and complaintsExplain our packages and services to customerBuild good relationship with customerCommunicate and coordinate efficiently with internal departmentsAttend road shows and marketing activitiesOther administration duties.Job Type: Full-timeExperience:Customer Service: 3 years (Preferred)
27 Nov 2019
14 ] CUSTOMER SERVICES EXECUTIVE - Kajang
Employer :PROF MUHAYA EYE AND LASIK CENTRE SDN BHD
Description :Job Descriptions: To attend customer general enquiries, complaints, comments, feedback and other raising issue related to company’s services via inbound calls and email. Able to maintain and develop good customer relationship management. Continue to improve and enhance our services to customer. Requirements: Candidate must possess at least Diploma in any field with 3.oo pointer and above. Strong talents with minimum 1 years working experiences in related field is required for this position.
19 Feb 2020
15 ] ADMIN & CUSTOMER SERVICES OFFICER - Kajang
Employer :ESCCO MATERIALS SDN BHD
Description :Handling customer enquiry.Daily Operation - issue D.O / Invoice, deliveryHandling administragtgive support such as data entry, assist sales-person to track order.Handle Sales order / warehouse management stock levelResolve the customer service problemCandidate must possess at least Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.At least 1 Year(s) of working experience in the related field is required for this p
21 Feb 2020
16 ] Customer Services Specialist - Bayan Lepas
Employer :Softenger (M) Sdn Bhd
Description :A problem solver, to help team members to resolve their challenges and issues.To coach team members for skill sets improvement if required.To standardize training processes across CARE team members.Leadership in managing operation issues and escalation before the escalation goes to the Manager.Managing issues related to Order Status, Missing Wrong Damage or Return, and customer escalation both phone and email systems.Manage customer escalations on the highest priority and work with Account / sal
27 Aug 2020
17 ] Call Center Customer Services - Nusajaya
Employer :Jobbuilder Sdn Bhd
Description :CUSTOMER SERVICESJob Scopebasic skills of computerizedbasic english communicationSPM & above??training provided??salary RM2300/month??Accommodation provided??transportation providedplease call or whatapps to 011-55003334 RebeccaJob Type: Full-timeEducation:STM/STPM (Preferred)Location:Nusajaya (Preferred)Language:english (Preferred)Bahasa (Preferred)
19 Nov 2019
18 ] Customer Services (Call Center) - Nusajaya
Employer :Jobbuilder Sdn Bhd
Description :CUSTOMER SERVICESJob Scopebasic skills of computerizedbasic english communicationSPM & above??training provided??salary RM2300/month??Accommodation provided??transportation providedplease call or whatapps to 011-55003334 RebeccaJob Type: Full-timeSalary: RM2,000.00 to RM2,500.00 /monthEducation:STM/STPM (Preferred)Language:english (Preferred)bahasa (Preferred)
01 Apr 2020
19 ] Customer Services Mandarin - Cheras
Employer :smarttrends recruitment
Description :Chat Agent Duties and ResponsibilitiesTo keep customers happy and successfully solve any problems that may arise, chat agents perform a range of tasks. Based on the job listings we analyzed, chat agents are expected to take on these duties and responsibilities:Receive and Promptly Respond to Customer QueriesWhether chat agents are contacted by email or live chat, they must make a continual effort to respond to customers as quickly as possible. Once they receive a message from a customer, they mu
06 Dec 2019
20 ] Customer Services Executive - Petaling Jaya
Employer :Everus Technologies Sdn Bhd
Description :Job ResponsibilityHandle customer enquiries on the products and services. Process customers transactions accurately in accordance to the set procedures and guidelines. Respond to customer’s requests efficiently . Respond to customer’s complaints promptly. To deliver excellent service via email/social media interactions with existing customers. Accountable for meeting individual Standard of Performance (SOP) and Department goals and standards.To provide customer’s feedback to Service Manager / Se
12 Mar 2020
21 ] Customer Services Executive - Kuala Lumpur
Employer :Agensi Pekerjaan The Recruiter Sdn Bhd
Description :Manage customer’s expectations and display ownership for customer’s requests via phone call, live chat, email or social media platform promptly Liaise with appropriate departments to resolve issues brought up by customers and update customer on the status accordingly To escalate customer’s requests and complaints to appropriate department Maintaining a positive, empathetic and professional attitude toward customers always. Keep up-to-date on company products in order to maintain a high-level of
10 Apr 2020
22 ] Customer Services Assistant - Klang
Employer :Weemax Packaging Sdn Bhd
Description :Accurately answer question and address client concernsLog all contacts in our customer database system accuratelyMaintain accurate and up to date client filesGenerate quotes and timelines for clients as requestedSuggest additional products and services of use to clientsInvestigate and pursue client leads, expanding our client baseConduct basic administrative tasks such and copying and filingGenerate monthly, quarterly, and annual reports for managementExcellent computer skills, including Microso
23 Jan 2020
23 ] Customer Services oordinator - Ipoh
Employer :KINTETSU WORLD EXPRESS
Description :Responsibilities:Handle bookings, inquiries and complaint on shipment consignmentResponsible for the proper and smooth handling of individually assigned customer’s shipment.Ensure correct data key in and documentationTo notify and pre-alert the shipment arrangementRequirement:Diploma holder in any disciplinesCandidate(s) with relevant experience in Forwarding and logistics are encourage to applyMinimum 1 year experience in the similar capacity will be advantage added.Proficient both oral and wri
15 Sep 2020
24 ] Customer Services Assistant - Klang
Employer :Weemax Packaging Sdn Bhd
Description :Responsibilities: Handle all incoming calls from customersProvide good customer services and maintain good report with company customersEnsure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures.Work closely with team members to achieve optimum efficiency and productivity.To escalate any unresolved issues, which cannot be completed within the agreed procedures.Ensure inquiries received are properly recorded and f
18 Jul 2020
25 ] Customer Services Representative - Skudai
Employer :Broadband IT Sdn Bhd
Description :Answer call and customer enquiry Handling cash Ad hoc task Able to communicate clearly in English, Bahasa Malaysia, and other languages if possible Contact new and existing customers to inform about our brand services, upsell packages Be well-knowledged about our brand products and services, able to explain or guide customers according to their needs Able to work in a team, give summary and constructive feedback for business development Working hours 9 a.m. to 6 p.m. RM1200-RM1400 with incentiv
07 Jun 2020
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